What makes inventory software difficult to adopt?
Inventory software is rarely dropped for missing features. It wants a full item list, an opening count and every movement on day one. What lowers that cost.
Inside the lab
Notes from studying how small and medium businesses run: where their workflows break, why existing software does not fix it, and what that implies for the products we build.
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Why Indian small businesses run sales on WhatsApp, and what CRMs miss
For many Indian small businesses the sales pipeline is a WhatsApp chat list. Why that is rational, what breaks as the team grows, and what CRMs miss.
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Why MSMEs in India wait so long to get paid
₹8.1 lakh crore is stuck in delayed MSME payments. The 45-day rule, why suppliers rarely enforce it, and where collection breaks inside a small business.
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Features vs workflows: why most business software goes unused
80% of features in the average product are rarely or never used. The gap is the workflow: the handoffs between people and tools. How to build around it.
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What is an R&D product studio?
An R&D product studio researches business problems and builds its own products. How it differs from a software agency, a venture studio and an incubator.
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Why SMBs still depend on spreadsheets for inventory
Spreadsheets keep winning inventory work because they bend to the business. Understanding why they win explains why most inventory software gets abandoned.